Privacy Policy

Welcome to vvoult.com! This Privacy Policy outlines how we handle your personal information and data when you use our website and services.

1. Information We Collect

Personal Information: We collect personal details that you provide, such as your name, email address, phone number, and payment information.
Usage Data: We may collect information on how you interact with our services, including your IP address, browser type, operating system, and the pages you visit.
Storage: We store your data in your browser for easier access while using the service. This means you don’t have to repeatedly fetch data from our backend. You can clear this data if you prefer not to store it locally.

2. How We Use Your Information

We use your information for the following purposes:
1. To Provide Services: To identify which services you've subscribed to on vvoult.com.
2. To Improve Our Platform: To analyze user behavior and fix errors, helping us improve our services.
3. To Communicate: To send notifications, including access codes.
4. To Process Payments: To manage transactions and billing.
5. To Enforce Policies: To comply with legal obligations and protect vvoult, its users, and others.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data under the following conditions:
Service Providers: We work with third-party companies to support our services, such as analytics or hosting.
Legal Obligations: We may disclose your data if required by law or to comply with legal requests.
Business Transactions: If Vvoult undergoes a merger or sale, your information may be transferred as part of that process.

4. Data Security

We use appropriate measures to protect your data. Your uploaded document text is sent only to LLM by Mistral for inference and not for training purposes. While we strive to secure your information, no online transmission is completely secure, and we cannot guarantee absolute security.

5. Your Data Protection Rights

Depending on your location, you may have the following rights concerning your personal data:
1. Access: Request copies of your personal data.
2. Rectification: Request corrections to inaccurate or incomplete information.
3. Erasure: Request deletion of your personal data under certain conditions.
4. Restriction of Processing: Request limited use of your data under certain conditions.
5. Object to Processing: Object to how we use your data in certain situations.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant updates.